Intec Project – Support & Downloads

Please note this page has links to external websites (Microsoft). We have no control over the availability or content of such websites.

If you would prefer not to use the links please use the official download page on the Microsoft website and search for the relevant component required.

If your query cannot be resolved using the support and download information please contact us.

User Manual

  • Click Here to download the user operating instructions

Frequently Asked Questions

Q1 : User Already Logged in

DescriptionUser attempts to log in and told their user name is already logged in.

CauseProgram did not exit properly, another workstation is already logged in with the user name.

Solution : Check there are no other users currently logged into the same database with the same user name.

Assuming no other user is logged in:
–     Enter your user name as normal
–     Enter the word    reset     as the password
–     Click OK

You should now be able to log in normally.


Q2 : Error 3220 – “Function is not available…..”

Description : When attempting to create a new schedule, or perform other update operation.

Cause : Some operating system components need updating.

Solution :
Click Here to go to the download centre on Microsoft’s website.

Download and install the OWC10.exe update (there are details on the webpage)

Restart Intec Project.


Q3: Error 430 – “Class does not support Automation….”Description:

Description: When importing data using the Intec Project Import option.

Cause : Some operating system components need updating.

Solution :
Click Here to go to the MDAC update page on Microsoft’s website.

Download and install the MDAC update (there are details on the webpage)

Restart Intec Project.


Q4 : My clients cannot view my Snapshots:

Description : After emailing a schedule or quote to the client they cannot view it on their computer.

Cause : They do not have Microsoft Office or Microsoft Snapshot Viewer installed. Microsoft Snapshot Viewer is available free of charge from Microsoft.

Solution : Ask the client to install Microsoft Snapshot Viewer from the Microsoft Downloads Web Page.

Please note Intec Systems cannot be held responsible for the availability or content of external websites.